ABA Appliances Repair (“ABA”, “we”, “our”, or “us”) is committed to protecting your privacy and handling your personal information responsibly in accordance with applicable Canadian privacy laws.

This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our website, purchase appliances, or request repair, installation, or delivery services.

1. Information We Collect

Personal Information

We may collect personal information when you:

  • Book repair or installation services
  • Purchase appliances or parts
  • Contact us by phone, email, website forms, or social media
  • Request quotes, service updates, or warranty support

This may include:

  • Full name
  • Phone number
  • Email address
  • Service or delivery address
  • Billing details
  • Appliance information or service history
  • Payment information (processed securely by third-party providers)

We do not store full credit card information.

Automatically Collected Information

When you visit our website, certain technical information may be collected automatically, including:

  • IP address
  • Browser type
  • Device type
  • Pages visited
  • Time spent on our website
  • Referral sources

This information helps us improve website performance, customer experience, and advertising effectiveness.

2. How We Use Your Information

We use personal information to:

  • Provide appliance repair, installation, and delivery services
  • Process sales transactions
  • Schedule and manage service appointments
  • Provide warranty support
  • Respond to customer inquiries
  • Improve our services and website functionality
  • Send service reminders, updates, or promotional communications (where permitted)
  • Meet legal, accounting, and regulatory obligations

3. Consent

By using our website or services, you consent to the collection, use, and disclosure of your information as described in this policy.

You may withdraw consent at any time, subject to legal or contractual limitations.

4. Sharing of Information

We do not sell or rent personal information.

We may share information only with:

  • Payment processing providers
  • Delivery or logistics partners
  • Service management or booking systems
  • Marketing and analytics platforms
  • Legal or regulatory authorities when required by law

All third-party providers are expected to maintain appropriate data protection standards.

5. Cookies & Advertising Technologies

Our website may use cookies and tracking technologies to:

  • Improve website functionality
  • Measure marketing and advertising performance
  • Enhance user experience

We may use tools such as:

  • Google Analytics
  • Google Ads
  • Meta (Facebook / Instagram) advertising tools

You can adjust cookie preferences through your browser settings.

6. Data Security

We implement reasonable safeguards to protect personal information, including:

  • SSL website encryption
  • Restricted access to customer information
  • Secure payment processing systems
  • Administrative and physical security controls

While we take appropriate precautions, no method of data transmission or storage can be guaranteed to be completely secure.

7. Retention of Information

We retain personal information only as long as necessary to:

  • Provide services
  • Maintain warranty and service records
  • Comply with legal, accounting, and tax obligations

8. Access & Correction

You may request:

  • Access to personal information we hold about you
  • Correction of inaccurate information
  • Deletion where legally permitted

Requests can be made using the contact information below.

9. Third-Party Websites

Our website may contain links to external websites.
We are not responsible for the privacy practices or content of those sites.

10. Contact

ABA Appliances Repair
info@abaappliances.ca
(306) 880-9005
 9-825 45th Street East, Saskatoon, SK S7K 3V3.