1. Introduction

At ABA Appliances, we are committed to protecting your privacy. This Privacy Policy outlines how we collect, use, and safeguard your information when you visit our website or use our services, including appliance sales (new and refurbished) and repair services.

2. Information We Collect

We collect two types of information:

     a. Personal Information

This includes information you voluntarily provide when you:

  • Make a purchase

  • Book a repair service

  • Contact us via forms, email, or phone

  • Subscribe to our newsletter (if applicable)

Examples:

  • Full name

  • Email address

  • Phone number

  • Billing/shipping address

  • Payment information (handled securely through third-party processors)

     b. Non-Personal Information

Collected automatically through website analytics tools:

  • IP address

  • Browser type

  • Device type

  • Pages visited and time spent on the site

  • Referring website

3. How We Use Your Information

We use the information to:

  • Process orders and deliver appliances

  • Schedule and manage repair services

  • Communicate with you regarding inquiries or service updates

  • Improve website functionality and customer experience

  • Send promotional offers (if you’ve opted in)

  • Comply with legal obligations

4. How We Protect Your Information

We implement appropriate technical and organizational security measures to protect your data from unauthorized access, alteration, or disclosure, including:

  • Secure Sockets Layer (SSL) encryption

  • Firewalls and secure servers

  • Access control for authorized personnel only

5. Sharing Your Information

We do not sell or rent your personal information. We may share it only with:

  • Trusted third-party service providers (e.g., payment processors, delivery services)

  • Law enforcement or legal authorities when required by law

  • Website analytics or marketing tools (non-personal data only)

6. Cookies & Tracking Technologies

Our website may use cookies and similar technologies to enhance user experience, analyze site performance, and personalize content. You can disable cookies in your browser settings, but some features may not function properly.

7. Your Rights & Choices

You have the right to:

  • Access the personal data we hold about you

  • Request correction or deletion of your data

  • Opt-out of marketing communications

  • Withdraw consent (where applicable)

To exercise these rights, please contact us using the details below.

8. Third-Party Links

Our website may contain links to external websites. We are not responsible for the privacy practices or content of those sites.

9. Children’s Privacy

Our website and services are not directed to children under 13. We do not knowingly collect personal information from children.

10. Updates to This Policy

We may update this Privacy Policy occasionally. Any changes will be posted on this page with an updated effective date. We encourage you to review this policy periodically.

11. Contact Us

If you have any questions or concerns about this Privacy Policy, or if you wish to update or delete your data, contact us through our contact us page.